". I have to admit the early beginnings of this book had me wondering if I was going to get any value out of the book. By the end I was thinking of ways I could use concepts from the book to improve my style both professionally and personally. One of the biggest areas I see in the people I work with on a daily basis is listening...and talking less. This is a strong and recurring theme in the book that is a problem with most people. So, I would say to improve take to heart the concepts the book describes and learn about how you can improve your relationships, style. People should obtain candid and honest feedback from peers, subordinates, and leaders, then listen attentively to what they are telling you. My final take on the book is 3.5 stars out of 5. My feedback is I wish the authors could have been a little less about their own self-promotion of their business, and wins...and highlighted more of the success of their clients and how they improved. I would recommend reading the book as most people don't think they have anything to improve. Goldsmith and Reiter help highlight for everyone we can improve and the areas we should focus on in our professional and personal lives.
Did you read the book? If so I would love to hear your thoughts / feedback.
Thanks,
Bryan Karp
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